7bdtk Privacy Policy — Your Information Is Safe With Us

1 General Overview

7bdtk is a safe and reliable online entertainment platform. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") tells you what information is collected when you use 7bdtk's website, app, and related services, what it is used for, and how we keep it secure.

This Policy applies to all registered and unregistered users of 7bdtk. By accessing the website or beginning to use the services, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

2 Definitions

The key terms used in this Policy are defined as follows:

• "Personal Information" — Any information that can directly or indirectly identify a living individual, such as name, email address, phone number, or financial details.
• "Processing" — Any operation carried out on personal information, such as collection, storage, use, modification, disclosure, or deletion.
• "User" — Any person who accesses or uses the 7bdtk platform.
• "Cookie" — Small text files stored on your device when you visit a website, which help improve the user experience.
• "Third Party" — Any person, company, or organisation other than 7bdtk.

3 Information You Provide Directly

We collect information you voluntarily provide when opening an account on 7bdtk and at various stages of using the services. This includes:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• Banking details and mobile financial service information (relating to bKash, Nagad, Rocket, Upay)
• National ID card or passport number (for identity verification where required)
• User profile photo (optional)
• Information provided when contacting customer support

4 Automatically Collected Information

When you use the 7bdtk website or app, certain information is collected automatically. This is primarily used to improve the quality of our services:

• IP address and geographic location (at country level)
• Browser type, version, and operating system information
• Device identifier (Device ID) and hardware model
• Page visits, click paths, and time spent on the site
• Session logs and error reports
• Information collected via cookies and similar tracking technologies
• Gaming history, bet amounts, and transaction records

5 Information Received From Third Parties

In some cases 7bdtk may also receive information from third parties. These situations include:

• Transaction verification information from payment processors (such as bKash, Nagad, Rocket, Upay, and banks)
• Verification results from identity verification agencies
• Information from fraud prevention and risk management agencies
• Technical information related to gaming activity from game providers

6 Primary Purposes

7bdtk uses your information for the following primary purposes:

• Registering, verifying, and managing your account
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, and bank transfer
• Providing gaming services, bonus offers, and promotional benefits
• Responding to customer service requests and resolving issues
• Verifying your identity and age (confirming 21+ age requirement)
• Preventing illegal activity and fraud
• Complying with legal obligations and regulations

7 Additional Purposes

In addition to the primary purposes above, 7bdtk may also use information for the following purposes:

• Analysing and improving the performance of the website and app
• Creating a personalised gaming experience based on user preferences
• Detecting security threats and protecting system integrity
• Enforcing responsible gaming guidelines
• Sending relevant service updates and important notifications (where you have given consent)
• Internal research and statistical analysis (based on anonymised data)

8 Data Sharing Circumstances

7bdtk does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Providers: Payment processors, identity verification services, and technology infrastructure providers — who are contractually bound to process information only in accordance with 7bdtk's instructions.
• Game Providers: Pragmatic Play, Evolution Gaming, Spribe, and other technology partners — who receive limited technical information for the purpose of operating gaming services.
• Legal Obligations: To comply with court orders, lawful requests from law enforcement agencies, or applicable law.
• Fraud Prevention: Information necessary for investigating fraudulent activity.
• Business Transfers: In the event of a merger or acquisition, provided the terms of this Policy are preserved.

9 International Data Transfers

Our technology infrastructure may operate on servers located in various countries. Wherever your information is transferred or stored, 7bdtk ensures that the highest standard of protection is applied. We require all our partners and service providers to maintain standards equivalent to this Policy.

10 Types and Use of Cookies

The following types of cookies are used on the 7bdtk website:

• Essential Cookies: Necessary for the core operation of the website — maintaining login sessions, storing security tokens, and so on. Without these, the service does not function properly.
• Functional Cookies: Remember your preferences — such as language selection and layout settings — so that your experience matches your preferences each time you log in.
• Analytical Cookies: Used to understand how users interact with the website — which pages are visited most, where issues arise, and so on.
• Performance Cookies: Used to monitor site loading times and technical errors.

You can disable cookies from your browser settings, though this may limit the functionality of some services.

11 Technical & Organisational Security

7bdtk uses industry-standard security technologies and processes to keep your personal information secure. Our security framework includes:

• SSL/TLS Encryption: All communication between the user's device and our servers is encrypted.
• Database Encryption: Sensitive information is stored in an encrypted state.
• Access Controls: Only authorised staff have access to information on a need-to-know basis.
• Security Audits: Regular security testing and assessments are conducted.
• Incident Response Plan: A prepared plan is in place to take swift action in the event of a data breach.
• Staff Training: All staff receive regular training on privacy and data protection.

However, no method of transmitting or storing information on the internet is completely impenetrable. While we provide the highest level of protection, complete security cannot be guaranteed. It is your own responsibility to keep your account password confidential and to log out on devices that are not in use.

12 Data Retention Period

7bdtk retains your personal information only for as long as necessary:

• While your account is active — all account information and transaction records are retained.
• After account closure — information required to fulfil legal obligations is retained for the specified period.
• Marketing communications — until you withdraw your consent or your account is closed.
• Information required for investigations into illegal activity — until the investigation is concluded.

13 Your Rights Regarding Personal Information

7bdtk is committed to giving you control over your personal information. You have the following rights:

• Access: You can find out what information we hold about you and how it is being used.
• Correction: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances — though it may not be possible to delete all information due to legal obligations.
• Restriction of Processing: You can request that the processing of your information be limited for specific uses.
• Withdrawal of Consent: You can withdraw your consent to marketing communications at any time.
• Complaints: If you have a complaint about how we collect or use your information, you can contact us directly.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable time.

14 Privacy of Minors

7bdtk provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.

15 Marketing Communications

With your consent, 7bdtk may contact you regarding the following:

• Information about new games and services
• Notifications of promotional offers and special benefits
• Important account-related updates
• Information about the VIP programme

You can opt out of marketing communications at any time from the account settings page or by contacting us at [email protected].

16 Third-Party Links

The 7bdtk website may occasionally contain references to third-party websites. This Policy applies only to the 7bdtk platform. 7bdtk is not responsible for the privacy practices of third-party websites. You are advised to read their own privacy policies before visiting those sites.

17 Policy Changes

7bdtk may update this Privacy Policy from time to time. In the event of any significant changes, we will:

• Post a clear notice on the website.
• We will notify registered users via email.
• We will update the "Last Updated" date at the top of the page.

Continuing to use the service after changes have been made will be considered as your acceptance of the new policy. If you do not agree with the changes, you may request to close your account.

18 Applicable Law

This privacy policy is governed by the laws of Bangladesh. Any disputes relating to data will be resolved under the laws and judicial authority of Bangladesh.